How to Use Coupons in NimbusRX Without Losing Money

Introduction If you run a telehealth business , you’ve probably faced challenges with payment processing . Many payment processors consider telemedicine and online prescription sales to be high risk , making it harder to get approved—or worse, getting shut down overnight . At NimbusRX , we know how critical reliable payment processing is for telehealth providers. That’s why we’ve built native integrations with the two leading high-risk payment gateways , NMI and Authorize.net , and maintain a long-standing partnership with Green Payment Solutions to provide seamless, secure, and stable payment solutions for your business. Why Telehealth is Considered High Risk for Payment Processing Many traditional payment processors ( Stripe, PayPal, Square ) either outright refuse telehealth businesses or suspend accounts without warning . Why? ✔ Regulatory Concerns: Selling prescription medications online comes with strict compliance rules. ✔ Chargeback Risks: Some patients dispute charges for medication or treatments. ✔ Subscription-Based Models: Recurring billing can be flagged as risky. ✔ Cross-State Telehealth Laws: Different states have different regulations, making some processors hesitant. 🚨 If you rely on the wrong payment processor, you risk frozen funds, account termination, or even legal trouble. That’s why using a processor designed for high-risk businesses is crucial . NimbusRX’s Native High-Risk Payment Processing Integrations To ensure stability and security , NimbusRX integrates directly with: 1️⃣ NMI – A Leader in High-Risk Processing 🔹 Works with hundreds of banks and processors 🔹 Supports subscription billing & tokenized payments 🔹 Provides advanced fraud prevention tools 💡 Why it’s great: NMI is flexible , allowing businesses to connect with multiple banking relationships and scale payments over time. 2️⃣ Authorize.net – Trusted by Businesses for 25+ Years 🔹 Backed by Visa , one of the most secure processors available 🔹 Supports recurring payments, invoicing, and fraud detection 🔹 Works with almost all banks and payment service providers 💡 Why it’s great: Authorize.net has a proven track record of handling high-risk businesses with minimal account interruptions. Our Exclusive Partnership with Green Payment Solutions In addition to NMI and Authorize.net , NimbusRX has a long-standing partnership with Green Payment Solutions , one of the best high-risk merchant account providers . ✅ Specialized in telehealth & prescription sales ✅ Custom risk mitigation strategies to prevent account shutdowns ✅ Dedicated support for chargeback management 💡 Why it matters: Green Payment Solutions connects you with the right banking partners so you don’t have to worry about being flagged or shut down unexpectedly. Why You Should Choose a High-Risk Processor Through NimbusRX By using NimbusRX’s built-in integrations , you get: ✔ Faster approvals – No more rejections from Stripe or PayPal ✔ Secure, compliant transactions – Fully supports telemedicine regulations ✔ Multiple backup options – If one processor fails, you have alternatives ✔ Protection against chargebacks – Industry-leading fraud prevention tools Final Thoughts: Don’t Risk Your Business on the Wrong Processor Running a telehealth business means you need a payment processor that understands your industry . NimbusRX has done the hard work for you by integrating with NMI, Authorize.net, and Green Payment Solutions —ensuring that your payments are secure, stable, and reliable . 💡 Ready to set up high-risk payment processing with NimbusRX? Get started today and keep your business running smoothly —without the fear of getting shut down! 🚀

How NimbusRX Ensures Accurate Prescriptions Through Smart Questionnaires Introduction Navigating prescription weight loss medications can be tricky, especially since dosages increase over time in a titration schedule. Patients new to Semaglutide (Ozempic, Wegovy) or Tirzepatide (Mounjaro, Zepbound) often don’t realize that they must start at a lower dose and work their way up. That’s why NimbusRX has a built-in questionnaire system designed to guide patients through dose selection , proof of current medication , and physician review . This ensures that every patient gets the right dose at the right time—without confusion or errors. In this tutorial, we’ll walk through how NimbusRX’s product selection and questionnaire flow work and how you can use them effectively in your telehealth business . Step 1: Understanding Dose Titration and Prescription Rules Weight loss medications aren’t prescribed in one-size-fits-all doses. Instead, patients start at a low dose and gradually increase it based on how well their body tolerates the medication. For example, a standard titration schedule for Semaglutide looks like this: Week 1-4: 0.25mg Week 5-8: 0.5mg Week 9-12: 1mg Week 13-16: 1.7mg Week 17+: 2.4mg (or higher, depending on provider approval) Because of this, patients cannot simply select a high dose if they are new to the medication. NimbusRX prevents dose jumping by requiring patients to provide proof of their current dose before approval. Step 2: How Patients Select Their Medication On your NimbusRX-powered website , patients select their desired medication from a product page. Here’s how the flow works: Default Selection Logic If a patient selects Semaglutide 7.5mg , they are indicating that this is the dose they want. However, the system must confirm whether they qualify for this dose. If they are new to the medication or cannot provide proof, they will be assigned the minimum available dose instead. 💡 Why this matters: This prevents prescription errors where a patient might accidentally request a higher dose than they should be taking. Step 3: Questionnaire Logic and Patient Proof Upload Once a patient selects a medication, they are directed to the step in the questionnaire , which helps determine their eligibility. Key Questions in the NimbusRX Questionnaire: 1️⃣ Are you currently using Semaglutide or Tirzepatide? If NO , they are automatically assigned the starting dose . If YES , they move to the next question. 2️⃣ What dose most closely resembles your current dose? The patient selects from a list of available doses . 3️⃣ Can you upload a photo of your current medication? If the answer is YES , they proceed to upload an image. If the answer is NO , they are defaulted to the lowest dose available. 4️⃣ Do you want to stay at this dose, move up, or move down? The patient can indicate if they feel ready for a dose increase or need to lower their dose due to side effects. However, the final decision is always made by the doctor . 🚀 What this process accomplishes: ✔ Ensures only qualified patients can get higher doses. ✔ Prevents patients from jumping ahead in titration. ✔ Keeps prescription accuracy high while reducing errors. Step 4: Avoiding Mistakes – Why Fallback Settings Can Lead to Problems One major issue telehealth businesses face is patients rushing through forms without carefully reading the instructions. Why You Should Attach the Right Questionnaire to Each Product on Your Website NimbusRX allows you to create product-specific questionnaires , meaning each medication or pharmacy group gets its own customized intake form . ⚠️ What happens if you don’t do this? If patients rely on a generic questionnaire , they might bypass important dose verification steps. This can lead to patients getting the wrong dose or ending up with a product they weren’t expecting. 💡 Best Practice: Always link a specific questionnaire to each medication that you market outside of your NimbusRX platform to ensure patients complete the correct intake process. Step 5: Ensuring the Right Pharmacy Fulfills the Order Another key component of NimbusRX’s prescription flow is pharmacy grouping . How It Works: Medications are grouped by pharmacy location . When a patient selects a medication, their order stays within that pharmacy group —even if they request a dose change. 🚨 Why is this important? You don’t want patients to unexpectedly get medication from a different pharmacy than they expected. If pricing is incorrect, patients might pay more or less than intended . Step 6: Common Pitfalls to Avoid 1️⃣ Forgetting to Update Prices When products are first added to NimbusRX, their default price is $0 . If pricing isn’t updated, the cart may default to an incorrect product . Double-check pricing for each pharmacy group to avoid errors. 2️⃣ Not Attaching the Right Questionnaire Always select a questionnaire that matches the product to prevent incorrect medication assignments. Don’t rely on fallback functionality —patients may skip crucial questions and end up with the wrong dose. 3️⃣ Not Enforcing Proof of Current Dose Always require a photo for patients who request higher doses. If a patient can’t provide proof, they should automatically be assigned the lowest dose . Final Thoughts: Best Practices for Using NimbusRX Questionnaires ✔ Attach the correct questionnaire to each public facing product to prevent user errors. ✔ Ensure that pricing is correct and that all pharmacy groupings are accurate. ✔ Require proof of medication use before approving dose increases. ✔ Don’t rely on fallback settings , as they can lead to incorrect product selections. By following these steps, you’ll ensure that your patients receive the right dose, from the right pharmacy, at the right price —all while keeping operations smooth and efficient.  Want to streamline your telehealth business? Set up your NimbusRX portal today and let our smart questionnaires handle the hard work for you! 🚀